Returns

  • For hygienic reasons used or opened OTA, MSOT, PTA, and ASVT Student Supply Kits, and Gait Belts and worn “TOPS OR PANTS”, if applicable, are not returnable.
  • Books, laptops, software, medical supplies, and uniforms are not returnable unless they are received in a NEW, UNOPENED, and RETURNABLE format. No returns of these items will be accepted after midnight of the seventh day after receipt.
  • No returns of eBooks will be accepted after midnight of the seventh day after receipt.
  • Tuition, book, eBook, ATI Nurse’s Touch, Shadow Health Digital Clinical Experience and Certification Examination voucher charges are mandatory—they are not optional.
  • The Shadow Health Digital Clinical Experience charge is for Bachelor of Science in Nursing students only. For the BSN and MSN programs, the cost of the books, eBooks, and supplies is to be borne by the student and is nonrefundable.
  • Certification Examination voucher and/or Labsim license charges are for Information Technology students only. The Certification Examination vouchers and Labsim license are nonrefundable upon issue because they are considered used when they are issued to the student.
  • Should a student decide to cancel his/her enrollment agreement, items which a student seeks to return will be thoroughly inspected by the university. If an item is deemed to be in a condition that is not new, unopened, and returnable, the student is personally responsible for paying for the items if the tuition has still not been paid or if the loan tendered does not cover the cost of the items.
  • If a student fails to return the books/supplies in a new, unopened and returnable format, Stanbridge University will offset against the refund the documented cost of those books/supplies. The student shall be liable for the amount, if any, by which the documented cost of books/supplies exceeds the prorated refund amount.
  • If any portion of the tuition was paid from the proceeds of a loan, the refund shall be sent to the lender or, if appropriate, to the state or federal agency that guaranteed or reinsured the loan. Any amount of the refund in excess of the unpaid balance of the loan shall be first used to repay any student financial aid program from which the student received benefits, in proportion to the amount of the benefits received, and any remaining amount shall be paid to the student.